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Līdera priekšrocības
Privatumo politika

PRIVACY POLICY

We understand the special importance of the protection of your personal data, therefore we collect and process only those data of yours that are necessary for the performance of our activities. We process personal data lawfully, transparently and fairly, for predetermined purposes and only to the extent necessary to achieve the purposes. When processing personal data, we strive to keep it accurate, secure, confidential, properly stored and protected.

When processing your personal data, we comply with the General Personal Data Protection Regulation (hereinafter - GDPR ), the Law on the Legal Protection of Personal Data of the Republic of Lithuania, as well as the personal data processing requirements set forth in other legal acts.

  1. WHAT IS THIS DOCUMENT?
  1. WHO ARE WE?
  1. WHAT PRINCIPLES DO WE FOLLOW?
  1. HOW DO WE COLLECT YOUR PERSONAL DATA?
  1. WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSES?

Data categories

Name, email address, phone number, place of residence (city), IP address, mobile phone number, other content created by you and uploaded to the Website (e.g. advertisement text, photo, etc.)

Legal basis for data processing

Agreement (Terms of Use)

Data processing term

5 years from the day of the last login to your account

We receive data from

Your own; from third parties (including but not limited to banks or payment service providers, mobile operators).

We provide or transfer data

For website users, when the buyer and seller seek to communicate with each other by phone and/or e-mail. by mail regarding advertisements placed on the Website.

Data categories

Name, surname, e-mail address, telephone number, VAT payer code, data on the provision of services (e.g. service start date, end date, duration, status, etc.), data on ordered and used services and their fees, invoice data and payment information (e.g. services provided, invoice date, number, amount due or paid, invoice presentation and invoice payment method, payment date, payment status, data related to indebtedness (e.g. date of origination of debt, amount of debt, type of debt, etc.)

Legal basis for data processing

Agreement (Terms of Use)

Data processing term

5 years from the date of receipt of payment for the service

We receive data from

Your own; from third parties: from your mobile operator, bank or electronic money institution where you have an account;

We provide or transfer data

To your mobile operator, bank or electronic money institution where you have an account, we transfer the data necessary for the payment of the service, when it is necessary to identify you as a user of the Website ordering a paid service on the Website; to debt collection companies that mediate our debt collection and only to the extent necessary to initiate and carry out debt collection.

Data categories

Name, surname, email postal address, telephone number, place of residence (address), the content of the complaint and/or request submitted in writing (e.g. date of the letter, content, etc.), by e-mail (e.g. e-mail date, content, etc.), by telephone (e.g. phone number, recording of the telephone conversation, date, time and duration of the call, data provided during the call, etc.)

Legal basis for data processing

The Agreement (Terms of Use), as well as our legitimate interest in evaluating our customers' feedback, in order to improve the quality of our activities and services, consent for the phone call record.

Data processing term

2 years from the day of submitting your inquiry to us, when you submit your inquiry in writing
2 years from the day of submitting your inquiry to us, when you submit your inquiry in writing, by e-mail 2 years from the date of submitting your inquiry to us when you submit your inquiry by phone, recorded phone call will be stored for 3 months.

We receive data from

Your own; when executing a request or analyzing a complaint, we may create personal data ourselves (e.g., after receiving your complaint, we contact our employees about the actual circumstances of the complaint and record them, etc.); from third parties.

We provide or transfer data

For mobile operators, banks and payment institutions, payment intermediaries.

Data categories

Name, telephone number, e-mail address, data about services ordered on the Website (e.g. date and time of services ordered, name of services, quantity, type of services ordered), history of personal offers provided to you and information about using them

Legal basis for data processing

Your consent to receive newsletters , offers, including personal ones, and information

Data processing term

2 years from the day you gave us your consent to receive newsletters , offers, including personal ones, and information

We receive data from

Your own, including your use of the Website.

We provide or transfer data

newsletter sending services, information business management systems, and companies providing administration services for the Website itself.

Data categories

Content created by you and uploaded to the Website (photos and technical data of a car, motorcycle or other vehicle, e.g. mileage information, technical parameters).

Legal basis for data processing

It is the legitimate interest of managers of vehicle history verification systems to collect all relevant information about the history of a specific vehicle at different stages of its use and to provide detailed information to interested persons.
Persons purchasing reports from vehicle history verification systems have a legitimate interest in getting to know the historical technical data of the vehicle of interest, verifying the accuracy of its technical condition, accidents or mileage data.

Data processing term

The specific deadline is determined by the managers of vehicle inspection systems. The deadline is set taking into account the average age of cars for sale.

We receive data from

Your own (Data specified in the website advertisement)

We provide or transfer data

For operators of vehicle history verification systems.

  1. DO WE USE YOUR PERSONAL DATA FOR DIRECT MARKETING?
  1. HOW DO WE USE COOKIES?
  1. WHO DO WE PROVIDE YOUR PERSONAL DATA TO?
  1. HOW LONG DO WE KEEP YOUR PERSONAL DATA?
  1. HOW DO WE PROTECT YOUR PERSONAL DATA?
  1. EXTERNAL SITES
  1. WHAT RIGHTS DO YOU HAVE?
  1. WHO CAN YOU COMPLAINT TO?
  1. HOW WILL THIS PRIVACY POLICY CHANGE?
  1. HOW TO CONTACT US?

1.1 This privacy policy (hereinafter - Privacy Policy ) sets out the privacy conditions for your use of the Website. In this Privacy Policy, "Website" refers to the website autoplius.lt and/or the Autoplius.lt mobile application, which can be downloaded from the Apple App Store and Google Play .

1.2 Please read this Privacy Policy carefully to find out how we process your personal data, where we get it from and what your rights are as a subject of personal data.

1.3 If you use the Website, it means that you have read and familiarized yourself with this Privacy Policy and the purposes, methods and procedure for processing your personal data specified in it.

1.4 The term "personal data" used in this Privacy Policy is any information that can be used to identify you - directly or indirectly determine your identity. Personal data includes surname, first name, date of birth, postal or e-mail address, location data and Internet identifier, characteristics specific to you, etc.

1.5 The Privacy Policy applies to all persons who visit the Website, as well as to the actions that you can perform on the Website.

2.1 The website is managed and administered by Diginet LTU UAB, legal entity code 126222639, address Saltoniškių 9b, Vilnius. Contact phone number of the person responsible for personal data protection: +370 5 2525 008, e-mail address: [email protected] .

2.2 Based on the provisions of legal acts, we are the controller of your personal data.

3.1 When processing your personal data, we:

a) we will comply with the requirements of valid and applicable legal acts, including GDPR;

b) we will process your personal data in a legal, fair and transparent manner;

c) we will collect your personal data for established, clearly defined and legitimate purposes and will not continue to process them in a manner incompatible with those purposes, except to the extent permitted by legal acts;

d) we will take all reasonable measures to ensure that personal data that are not accurate or complete, taking into account the purposes of their processing, are immediately corrected, supplemented, suspended or destroyed;

e) we will keep them in such a form that your identity can be determined no longer than is necessary for the purposes for which the personal data is processed;

 f) we will not provide personal data to third parties and will not disclose them, except for the cases specified in the Privacy Policy or applicable legal acts;

g) we will ensure that your personal data is processed in such a way that adequate security of personal data is ensured through the application of appropriate technical or organizational measures, including protection against unauthorized or unlawful data processing and against accidental loss, destruction or damage.

4.1 We process your personal data received in the following ways:

a) when you provide personal data to us. You provide us with your personal data and other information by using the Site, writing to us or communicating with our customer service team by phone or email. by mail, submitting your complaints and/or inquiries, subscribing to our newsletter or otherwise;

b) when you use the Website. When you use the Website, certain information (such as the type of Internet browser used, number of visits to the Website, viewed Website pages, etc.) is collected automatically;

c) when we receive your personal data from the legal acts of other persons and/or in accordance with the procedure established by this Privacy Policy.

4.2 To the extent permitted by the applicable laws, we may combine the personal data we have received from you through your use of the Website with:

a) Your data, which we received from you using other websites managed and administered by us ( www.skelbiu.lt , www.cvbankas.lt , www.aruodas.lt , www.ntzemelapis.lt , www.kainos.lt , www.paslaugos .lt , www.autoistorija.lt ) or mobile applications of these websites;

b) collected by us from other public or accessible sources (for example, we may combine the personal data you provide with data obtained using Site cookies or with data legally obtained from third parties).

5.1 We process your personal data for the following purposes:

a) for the purpose of registration , identification and provision of services. You provide us with your personal data when you use the Website, register on it (create an account), place content you have created on the Website (e.g. post ads, their descriptions, photos of the goods or services you buy or sell, etc.). We also process your personal data when you register on the Website or use it as a representative and/or contact person of a legal entity. For this purpose, personal data is processed:

b) for the purpose of providing paid services, payments, accounting and settlement control, debt management and debt collection. You provide us with your personal data when you order paid services from us on the Site. For this purpose, personal data is processed:

c) for the purpose of quality assurance and communication. You provide us with your personal data by writing to us, by e-mail or by contacting our customer service team by phone (phone call will be recorded), submitting your complaints, inquiries about the Website or the services we provide. For this purpose, personal data is processed:

 d) for direct marketing purposes. After receiving your consent and in order to provide you with newsletters , offers, including personal ones, and information about our services and/or goods of persons and partners related to us, or other information, while improving our services, we process your personal data. If you have given your consent to use your data for this purpose when registering on the Website or using it (e.g. when placing ads), we will, in order to get to know you as well as possible and adapt offers according to your needs, provide other benefits specifically for you , for this purpose we will process not only your identifying information data, but we will additionally analyze your behavior on the Website, the history of data about service orders. For this purpose, we use automated data analysis and decision-making, including profiling, with the help of which, after grouping your identifying data and (or) data about the services ordered on the Website, your behavior on the Website, we can provide you with relevant, interesting and useful offers and other information. For this purpose, personal data is processed:

Read more about the processing of personal data for the purpose of direct marketing in Chapter 6 of this Privacy Policy.

e) For the purpose of providing vehicle history verification system services. In order to improve the quality of vehicle history verification services, we will transfer the vehicle advertisement data you have submitted to the Website to the administrators of the vehicle history verification systems. It should be noted that your contact data and free-form comment about the ad are not transferred to vehicle history verification systems . We make every effort to minimize the amount of personal data transferred before data is transferred, e.g. we would personalize the license plates of the vehicles seen in the ad photos.

f) In order to ensure the website's functionality, as well as to improve it, to offer you better and customized services. We use your personal data, including personal data and cookies that we receive when you use our Website, in order to improve and develop the Website and offer better and more tailored services to you.

For this purpose, we use personal data received from you, created by you using the Website and/or received from other persons.

Read more about how we use cookies and similar technologies in Section 7 of this Privacy Policy.

g) for other purposes provided for in our Personal Data Processing Rules and/or other internal documents, when we are required to process your personal data by legal acts or there is a legitimate interest.

5.2 We do not request or process your special categories of personal data that reveal your racial or ethnic origin, political views, religious or philosophical beliefs or trade union membership, as well as health data or data about your sex life and sexual orientation. In the event that you provide us with these data while using the Website or in another way (in writing, by e-mail, by phone), it will be considered that these data were provided with your consent. Accordingly, we will process this data of yours together with other data of yours that you have provided in 5.1 of the Privacy Policy. in the ways specified in point, if those data cannot be separated from each other or such separation would require disproportionately large efforts.

6.1 Upon receipt of your additional consent, we may use your personal data for direct marketing purposes in order to provide you with newsletters , offers, including personal ones, and information about our services and/or goods of our affiliates and partners, which we believe may be of interest to you. You are interested. However, we will use your personal data for this purpose only with your additional consent.

6.2 For this purpose, we process your personal data specified in Privacy Policy 5.1. in clause (d).

6.3 You can choose whether you allow us to use your personal data for direct marketing purposes. You can do this:

a) when registering on the Website, placing an ad on it or at any time after registration in the Settings/Notifications section of your account , mark the consent text "I agree to receive newsletters, offers by e-mail" with a check mark. by mail" or without marking it;

b) when registering on the Website, placing an ad on it or at any time after registration in the Settings/Information messages section of your account , tick the consent text "I agree to receive newsletters, offers by phone" or leave it unchecked;

6.4 By granting the right to process data for the purpose of direct marketing, you also give permission for us to contact you for this purpose by appropriate means of communication (e.g. e-mail, telephone, text messages (SMS)) or other means of communication (e.g. Skype, Viber , etc. ) .

6.5 We may combine the information we hold about you with information held by third parties.

6.6 If you consent to the use of your personal data for direct marketing purposes, we may use your personal data to analyze and improve the effectiveness of our websites, advertising and market research and for other company marketing and sales purposes. In this case, we will use your personalized data.

6.7 Even if you have given your consent to the processing of your personal data for direct marketing purposes, you can easily withdraw this consent at any time for all or part of the processing of your personal data. For this you can:

a) On the website, in the Settings/Notifications section , change the settings by indicating that you no longer want your personal data to be used for direct marketing purposes and remove the checkmark next to the points "I agree to receive newsletters and offers by e-mail" or "I agree to receive newsletters, offers by phone" or

b) notify the opt-out e. in newsletters , offers received by mail in the manner specified (e.g. in newsletters , offers by clicking on the link "Unsubscribe from sending newsletters , offers" etc.) or in SMS messages received by phone, by replying to the received message with the text "Reject" or

c) send us a request by e-mail - [email protected] . In the application, it is necessary to clearly indicate your name, surname and other registration data (if any). If you wish to withdraw your consent in this way, we may ask for proof of identity.

6.8 If you withdraw your consent, we will try to stop processing your personal data for direct marketing purposes as soon as possible.

6.9 Withdrawal of consent does not automatically oblige us to destroy your personal data or provide you with information about the personal data we process, therefore, in order for us to perform these actions, you must specify such a request separately.

7.1 We collect information about you using cookies and similar technologies. Cookies are small files that are temporarily saved on the hard drive of your device and allow you to be recognized during other visits to the Website, save personal browsing history, options, customize content, speed up searches on the Website, create a convenient and friendly environment on the Website, present it more efficiently and reliably. Cookies are a common web browsing practice that makes the website easier to use.

7.2 With cookies, we can collect the following information: IP address, type of Internet browser used, number of visits to the Website, pages of the Website viewed, time spent on the Website, demographic data and, if you came to the Website from a third-party website, the URL link of the page.

7.3 We use information obtained through cookies for the following purposes:

a) to ensure the functionality of the Website (for example, so that you can use the personalization of the Website);

b) so that we can improve and develop the Website so that it meets your needs even better;

c) for the development of services and analysis of the use of the Website;

d) for targeted marketing guidance.

7.4 We may, without violating legal acts, combine information obtained using cookies with information obtained about you by other means (e.g. combine information about the use of the Website with personal data provided by you).

7.5 The website may use the following cookies:

a) technical cookies are cookies that are necessary for the operation of the Website;

 b) functional cookies are cookies that, although not necessary for the operation of the Website, significantly improve its operation, quality and user experience;

c) analytical cookies are cookies that are used to prepare a statistical analysis of the website visitors' navigation methods; the data collected by these cookies is used anonymously;

d) targeted or advertising cookies are cookies that are used to show you offers or other information that might be of interest to you;

e) Social network cookies are cookies that are necessary to use the Website information in your social profile account.

7.6 You can give your consent to the use of cookies by clicking on the "I agree" tag in the link (bar) about cookies on the Website.

7.7 You can revoke your permission to use cookies at any time. You can do this by changing the settings of your internet browser so that it does not accept cookies. How to do this depends on the operating system and internet browser you use. Detailed information about cookies, their use, opt-out options can be found at http://AllAboutCookies.org or http://google.com/privacy_ads.html .

7.8 In some cases, especially disabling technical and functional cookies, not agreeing to cookies or deleting them can slow down the speed of Internet browsing, limit the operation of certain functions of the Website, block access to the Website.

8.1 We guarantee that your personal data will not be sold, provided or otherwise transferred to third parties without a legal basis, as well as used for purposes other than those for which they were collected. We will not transfer your personal data in any way other than in accordance with this Privacy Policy or applicable legislation. However, we reserve the right to provide information about you if we are required to do so by law or if we are required to do so by lawfully operating law enforcement or criminal prosecution authorities.

8.2 We can transfer your personal data to companies that help us carry out our activities, as well as direct marketing, and to other companies of the Baltic Classifieds Group. From such partners, we require that your data be processed only in accordance with the instructions given by us and valid legal acts ensuring the protection of your data. We enter into contracts with these persons, which obligate the parties to strictly comply with the requirements for personal data protection.

8.3 We may disclose the data we collect about you to the following third parties:

a) to third-party service providers (such as technical service providers in the performance of our contracts with these service providers, including the performance of services for sending newsletters or performing other marketing activities);

b) to third party service providers whose services we generally use for data storage, telecommunications and website hosting purposes;

c) for service providers of vehicle history verification systems;

d) to other companies of the Baltic Classifieds Group group of companies, as far as this does not contradict the requirements of the mandatory legal acts that apply to us.

8.4 The above-mentioned service providers' ability to use your data is limited - they cannot use this data for purposes other than providing services to us or for the purposes specified in the data provision agreement.

8.5 The (non-exhaustive) list of persons and their categories to whom we transfer your personal data is provided in 5.1 of this Privacy Policy. point separately for each purpose of using personal data.

9.1 We store your personal data for no longer than is required by the purposes of data processing or provided for by legal acts, if a longer data storage term is set in them.

9.2 We strive not to store outdated, irrelevant personal data, therefore only relevant information is stored after updating it. Historical information is stored if it is necessary in accordance with the procedure established by legislation or to carry out our activities.

9.3 Clause 5.1 of the Privacy Policy specifies the storage terms of your personal data separately for each purpose of using personal data.

10.1 The data we collect from you will be in the territory of the European Economic Area (EEA) and in countries for which the European Commission has adopted an adequacy decision (safe countries), but may be transferred or stored outside the EEA and the aforementioned safe countries. In exceptional cases, they may also be handled by us, the Baltic Classifieds Group group of companies or our suppliers' personnel working outside the EEA or safe countries. When transferring your data outside the EEA or secure countries, we will take all necessary steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

10.2 Unfortunately, the transmission of information over the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee data security when you transfer data to the Website - you assume the risks associated with the transfer of data to the Website. Once we receive your data, we will apply strict procedures and security measures to protect your data from unauthorized access.

10.3 If unlikely circumstances arise and we become aware of a security breach of your personal data that may pose a significant threat to your rights or freedoms, we will immediately inform you as soon as we learn about it and determine what information was accessed.

11.1 The website may contain links to external websites - websites of our business partners or websites where our services and/or goods are advertised. When following such links to any of the websites, please note that these websites and the services available through them have their own separate privacy policies and we are not responsible or liable for these policies or for any personal data collected on these websites or services, such as contact or location details. Please review these policies before submitting personal data to these websites or using any services.

12.1 When processing personal data, we ensure your rights in accordance with GDPR and the Law on Legal Protection of Personal Data of the Republic of Lithuania. As a subject of personal data, you have the following rights:

a) know (be informed) about the processing of your personal data;

b) access your personal data that we process;

c) demand correction or addition, clarification of incorrect, inaccurate, incomplete personal data of yours;

d) require the destruction of personal data when they are no longer needed for the purposes for which they were collected;

 e) require the destruction of personal data if they are processed illegally or when you withdraw your consent to the processing of personal data or do not give such consent, and it is necessary;

f) disagree with the processing of personal data or withdraw previously given consent;

g) demand the suspension (except for storage) of the processing of your personal data, if there are disputes or it is necessary to check the legality of data processing, the accuracy of the data, as well as in cases where we no longer need your personal data, but you do not want us to destroy them;

h) demand to provide, if it is technically possible, your personal data collected with your consent or for the purposes of contract performance in an easy-to-read format or to request that they be forwarded to another data controller.

12.2 We will try to guarantee the implementation of your rights as a subject of personal data and create all the conditions for the effective implementation of these rights, but we reserve the right not to fulfill your requirements when it is necessary to ensure:

a) performance of legal obligations imposed on us;

b) state security or defense;

c) public order, prevention, investigation, detection or prosecution of criminal acts;

d) important economic or financial interests of the state;

e) prevention, investigation and determination of violations of official or professional ethics;

f) Protection of the rights and freedoms of you or others.

12.3 You can submit requirements related to the exercise of your rights to us in person, by mail or by means of electronic communication. After receiving your application, we may ask you to provide proof of identity, as well as other additional information we need related to the application.

12.4 Upon receipt of your request, we will respond to you no later than within 30 calendar days from the date of receipt of your request and submission of all documents required for the response.

12.5 If we deem it necessary, we will suspend the processing of your data, except for storage, until your request is resolved. If you legally withdraw your consent, we will immediately, but no later than 30 calendar days, stop processing your personal data, except for the cases specified in point 12.2 of this Privacy Policy and legal acts, i.e. when we are required to continue processing your data by valid legal acts, legal obligations incumbent on us , court decisions or mandatory instructions given to us by the authorities.

12.6 If we refuse to comply with your request, we will clearly indicate the basis for such refusal.

12.7 If you do not agree with our actions or the response to your appeal, you can complain about our actions and decisions to a competent state institution.

13.1 If you wish to make a complaint about our processing of your data, please do so in writing, giving as much detail as possible, using the contact details provided at the end of this policy. We will cooperate with you and try to solve all questions immediately.

13.2 If you believe that your rights have been violated in accordance with the GDPR, you can file a complaint with our supervisory authority - the State Data Protection Inspectorate, you can find more information and contact details on the inspectorate's website (https://vdai.lrv.lt/). Although, above all, we aim to promptly and peacefully resolve all disputes together with you.

14.1 Any changes to our Privacy Policy will be posted on the Website. If necessary, we will inform you about them. New Privacy Policy terms may also be posted on the Site and you may be required to read and agree to them in order to continue using the Site and/or our services.

15.1 Please send all documents related to this Privacy Policy or contact us via the following contacts:

a) by mail - Diginet LTU UAB, address Saltoniškių st. 9b, LT - 08105 Vilnius;

b) by sending by e-mail - [email protected]

Privacy policy publication date 2023 November 30.